Opening an account, signing in afterwards, passing identity checks and repairing the sign-in problems that come up most often.
A login only exists once an account does. The PalmSlots Casino registration form is short, costs nothing, and asks for the same details any regulated operator has to collect.
One decision on that form is permanent. The account currency is chosen at sign-up and cannot be swapped afterwards, so pick the one you actually intend to deposit in.
Everything is submitted on the operator's own pages. This site collects no credentials and stores no passwords.
Use the register button to reach the operator's form. Nothing on this page captures your details.
Give your legal name, date of birth, email address and phone number, then choose the account currency.
Choose a password used on no other site, then confirm the email link and any code sent by SMS.
Deposit from a method registered in your own name. Payments from a third party are refused.
Registration takes a few minutes, and the welcome package is waiting in the cashier afterwards.
Create an AccountAfter registration the login itself is ordinary. Enter the registered email address and the password, and the session opens on whichever device you are using.
Sessions expire after a period of inactivity, which is a security measure rather than a fault. On a shared computer, log out deliberately instead of closing the tab, which can leave the session alive.
Switch on two-factor authentication the day the account opens if the operator offers it. Adding it after a problem has already happened is far less useful.
Every licensed operator has to confirm who its players are. Expect to upload photo identification, a document showing your registered address, and evidence that the payment method belongs to you.
Reviews usually finish within a working day or two when files are clear. Photograph documents in daylight and keep all four corners in frame, since a returned upload adds another cycle.
Do this before the first withdrawal rather than after it. Verification is the largest cause of a payout that looks slow, and the delay is usually in the paperwork rather than the payment network.
The most common cause is the simplest one. Browser autofill saves an old password after a change, so type the current one manually before assuming the account is locked.
Repeated failed attempts trigger a temporary lock. Wait for the cooling-off period rather than trying again immediately, then use the password reset link, which sends a message to the registered address.
If the reset email does not arrive, check the spam folder and confirm the address on file. Where the email was never confirmed, the account stays incomplete and live chat has to release it.
Two further causes are worth knowing. An active self-exclusion blocks access for its full term and cannot be lifted early. A VPN can also flag the session, so disconnect it before signing in.
Use a password that appears nowhere else, generated and stored by a password manager. Reused passwords are why most gambling accounts are compromised, not weaknesses in the casino itself.
Treat unexpected messages with suspicion. Support will never ask for a password, and a link claiming an urgent account problem is best ignored in favour of typing the address yourself.
No. One account per person is the rule, and duplicates are normally closed with any bonus removed.
No. Currency is fixed at registration. Address and telephone details can be updated in the profile.
It depends on the promotion running at the time. When a code applies, the form shows a field for it.
Yes. The form works in a mobile browser, and the account then opens on any device you sign in from.
Usually one to two working days once legible documents are uploaded. Unclear files restart the clock.
Request a new one. Reset links are deliberately short-lived, and an expired link simply needs replacing.
Payments must come from an account in the player's own name. A card or wallet belonging to somebody else is declined.
Yes. Closure and self-exclusion are both available in the account settings, and support can action either on request.
Raise any sign-up problem with live chat at once. Opening a second account to work around it causes more trouble than the original fault. Gambling is for adults aged 18 and over.
